Charles LeGrand, Chief Operating Officer

 

Charles LeGrand brings over 15 years of operations, sales, and customer service management experience to CarGuard Administration. Prior to working for CarGuard, Charles had worked at Disney Corporation, Kansas City Public Television (KCPT), USA Today, and Cerner Corporation. 

 

As Chief Operating Officer, Charles ensures that the day-to-day operations of CarGuard are responsive to the needs of our customers and our clients. He is also responsible for ensuring CarGuard provides the best possible customer service experience. He is responsible for designing, maintaining, and ensuring efficient operation of all operational systems. 

 

Charles believes that his job goes beyond having customers—or even satisfied customers—but making sure that each and every customer is in a better place than when we first helped them. It is Charles’ passion for integrity and dedication that makes him an asset to our employees and customers. 

 

In his free time, Charles is an avid baseball fan and active member of his church. He serves on the board of directors for a local non-profit organization.